Social Value & CSR

CESD brings the best expertise and experience in delivering better CSR by helping companies achieve measurable impacts. We work with companies to develop their CSR strategies aligned to organisational vision and business strategies, develop projects that serve aspirations and real needs of communities, measure impact of CSR activities, value social capital created, conduct customised NGO assessments, and recognise excellence in CSR.

Annual CSR Tracker

Each year, CESD develops Annual CSR Tracker that provides macro insights into CSR activities of companies in a financial year. Based on disclosures on CSR in director’s report, the Annual CSR Tracker is the only comprehensive analysis of CSR governance, spends, and practices, covering 1,300 companies listed on Bombay Stock Exchange. The Annual CSR Tracker covers about 50 performance indicators across six aspects of CSR function. The extensive coverage of companies and comprehensive analysis has helped many companies to benchmark their practices to the national data. See CSR Annual trackers:

Annual CSR tracker 2015

Annual CSR tracker 2016

Annual CSR tracker 2017

"Vision for Social Change" workshops for CSR strategy & planning

CESD conducts cross-functional and multi-stakeholder workshops for companies to develop a long-term vision for social change, convert vision into specific KPIs and projects, develop strategy to accomplish the vision. Which developmental and geographical areas should companies get into? How does it align with priorities of business and sustainability? How does it leverage resources available with the company and its partners?

A typical workshop is for two days. At the end of the workshop, participants have a vision, KPIs, projects, and implementable action plan.

Baselines & needs assessments 

CESD undertakes baselines and needs assessments of project beneficiaries and concerned stakeholders. These studies are conducted using primary and secondary research techniques such as household surveys, interviews, and focus group discussions. Both qualitative and quantitative inputs are captured and analysed that provide vital inputs to CSR project design.

Outputs: Specific needs assessment for communities affected by mixed land-use development project in Colombo; captured perspectives of other stakeholders including Sri Lanka government, local administration, and project partners.

Value to company: Specific recommendations on community development projects with a view to build on the positive image of the company amidst growing tensions between community and government.

The company: One of the fastest growing real estate development companies in India, with operations in South Asia and Africa. CESD has been helping the company on strategic sustainability inputs for the past five years.

Impact Measurements, Human Development Index & Quality of Life Index

Impact measurement is important to understand the effectiveness of CSR projects. A well-designed impact study can also provide insights into stakeholder expectations and feedback on the projects conducted. Methodologies include control group comparisons, personal interviews, focus group discussions. Usually a combination of methodologies is deployed.

CESD also helps companies to measure change in Quality of Life or Human Development Indices with as a result of CSR and R&R interventions.

Outputs: HDI of the project area was 0.473, using UNDP methodology. QoL was 4.7 out of 10, based on 10 parameters related to standard of living of individual family.

Value to company: Appreciation for CSR and R&R work from MoEFCC; identify improvements in implementation and long-term planning for projects.

The company: Mining division of a core infrastructure company with revenue of Rs 70,000 cr. The study was conducted for one of the most backward areas of Chhattisgarh.

Measuring Social Return on Investment (SROI)

CESD also helps with valuing social capital that a company creates via its CSR activities. Primarily using the framework of SROI, social capital valuation helps boards take informed decisions on social investments.

SROI measures change in ways that are relevant to the people of the organisations that experience or contribute to it. It tells the story how change is being created by measuring social, environmental and economic outcomes, and uses monetary values to represent them.

CESD has been trained by Social Value International on measuring social value. The team has been helping leading organisations to measure social value using the SROI framework. CESD deploys principles of SROI as defined by Social Value International.

Outputs: SROI values of 37.4 for livestock development and 8.76 for watershed development, on investments of Rs. 0.46 crore and Rs. 1.8 crore, respectively.

Value to company: Understand the value of social capital created, enable portfolio analysis and strategic decisions; identify strategies to maximise social value.

The company: Conglomerate with market cap of Rs. 3 lakh cr and a turnover of Rs. 50,000 cr; CSR projects in 26 States, covering 182 districts with annual CSR spend of Rs. 250 crores.

NGO Assessment: Connecting Corporates with Credible NGOs

NGO Assessment is an initiative to identify credible NGOs to address the challenges faced by companies in selection of NGOs and in the allocation of CSR funds. It has started in response to demands raised by CII members companies, following the passing of the Companies Act 2013 which mandates companies to incur a given minimum expenditure on CSR activities.

The focus of NGO Assessment System is on identifying capacities and capabilities of NGOs to deliver the projects and it will be public utility, without compromising commercial obligations of companies. Stakeholder engagement, risk management, projects and human resources are the four key aspects of the framework. It is based on guidance and not on scoring.

NGO Assessment System will help companies re-navigating their approach to find suitable NGOs for project implementation and improve their overall CSR performance.

For further details on NGO Assessment Framework please refer to the link.

Outputs: Identified, assessed, and recommended NGOs using due-diligence methodology and CII’s proprietary NGO Assessment framework.

Value to company: The company could appreciate capabilities and capacities of the NGO with respect to their specific requirements for vocational skills development programme.

The company: Holding entity of over 100 years old diversified group.

CSR Strategy and Annual Planning

CESD helps companies to develop CSR vision and strategy by aligning it with vision, mission and business strategy of the company. In the process identify resource availability and gaps, identify KPIs to measure and manage.

Outputs: Developed and built capabilities on CSR vision, strategy, and plan for FY18.

Value to company: Instilled thinking and culture of long-term sustainable CSR planning and practice; able to better manage ad-hoc and varied stakeholder expectations.

The company: In the business of fertilizers, pesticides, and specialty nutrients. Eight manufacturing units located in Andhra Pradesh, Tamil Nadu, Maharashtra, Gujarat and Jammu and Kashmir.

Excellence in CSR – CII-ITC Sustainability Awards

CII-ITC Sustainability Awards - CSR Domain Excellence recognise companies that have positively impacted both business and society by taking a strategic approach to CSR through collaborative programmes with government and civil society.

Over a period of six months, applicants undergo a rigorous evaluation process that is based on principles of business excellence. The findings of this assessment, presented in the form of a detailed Feedback Report to every applicant, further help applicants by providing insights that improve the impact of their sustainability initiatives and drive overall -performance by identifying opportunities for improvement.

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July 5, 2020

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